Get in touch

Product Support

 

For questions about your Nikon product, we're ready to help. To assist our customer support team, if your question is product related please have your model number and date of purchase ready when calling.

If you are phoning from the UK: 0330 123 0932
If you are phoning from the Republic of Ireland: 01 5171851
Monday to Friday: 9am-5pm
Saturday and Sunday: Closed

Please note that our opening hours may change on public and bank holidays. 
Calls to '03' numbers are charged at no more than national call rate and will be included as part of any inclusive minutes or discount package.
To maintain and improve the quality of our service, we may monitor and/or record telephone calls.

 

Email: Click here to email us and we will try to respond the next working day.

Chat: Click here to talk to us online using Live Chat

If you wish to contact us in writing, please send your queries by post to the address below, we will respond as soon as possible.

Nikon UK Limited
380 Richmond Road
Kingston upon Thames
Surrey
KT2 5PR

 

Sending equipment in for repair

 

For information on how to send your product in for repair please click here.

For general information regarding our repair service, please call: 0330 123 0932 (This number is open 9am-5pm Monday to Friday)

For information regarding an item already sent to our service department, please call: 0330 123 0928 (This number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday ), or track your repair online here.

 

2 Year Warranty

 

To take advantage of the extended warranty you must be a resident of the UK or Republic of Ireland and are required to register the product within 30 days of purchase. The camera or kit must also have been distributed by Nikon UK & Republic of Ireland . To register your product please visit www.nikon.co.uk/register. You can also register by calling 0800 597 8472. For further details on this offer please click here.

 

Manuals

 

PDF manuals for most of our digital products and some of our analogue ones can be downloaded from our support site.

Instruction manuals for most current and recent products can be bought from our manuals department. To call, ring 0330 123 0930  (this number is open 9am-5pm Monday to Thursday, 9am-4:30pm Friday) or by email to spareparts@nikon.co.uk.

Replacement manuals cost between £5 and £7.50.

If you have a foreign language manual, check with the manuals department to confirm whether this can be exchanged without charge for the English version.

 

Brochures

 

For brochures on Nikon Imaging products please call 0800 230 220. Alternatively, please click here to order brochures online, or to download a PDF of the required literature here.

 

Nikon Training

 

All information regarding Nikon Training can be found at www.nikon.co.uk/training.For any queries please contact 0330 123 0934

 

Promotional Queries

 

For queries relating to any Nikon Cashback promotions please contact:

01420 525506

or write to:

Nikon Cashback
PO BOX 246
Alton
GU34 9BL

 

Jobs at Nikon

 

If you would like to apply for a job at Nikon UK in Kingston upon Thames, please e-mail or post your CV to us at the following addresses:

Email us
Send your CV by email to jobs@nikon.co.uk

Write to us
Post your CV, along with a covering letter to:

Human Resources
Nikon UK Limited
380 Richmond Road
Kingston upon Thames
Surrey
KT2 5PR

 

Environmental Policy Statement

 

The Environmental Policy forms part of Nikon U.K. Limited’s overall Health and Safety policy. Through the introduction of this environmental policy, we at Nikon U.K. Limited aim to achieve and meet the standards/objectives set out in Nikon’s Corporate Environmental policy as well as those outlined by UK legislation.

 

Click here to view Nikon UK's Environmental Policy

 

Click here to view Nikon UK's ISO14001 certificate

 

Click here to view Nikon UK's ISO9001 certificate